FAQs

Important COVID-19 Update

Firstly, we would like to express that the safety and health of our customers and employees is always our top priority.

 

Effective immediately, due to the Washington, DC executive order requiring the closure of non-essential businesses, please be advised that all orders placed today will be shipped once Laws of Nature Cosmetics® is allowed to reopen per Government orders. Additionally, we will not be processing any cancellations, returns, or exchanges until the order is lifted.

 

As COVID-19 continues to impact the U.S. and countries around the globe, Laws of Nature Cosmetics® is closely monitoring and implementing protocols issued by local and state officials to ensure we do our part in preventing the spread of the virus.

 

Thank you for your patience and understanding during this time. Please subscribe to our mailing list to stay updated.

 

As a token of appreciation, you'll save 25% off any orders placed on lawsofnaturecosmetics.com through May 31st, 2020 at 11:59pm ET. No coupon code required. The discount will be reflected at checkout.

 

If you have any questions about this update, please contact us.

How do I find the perfect foundation shade?

We offer assistance the following ways:

1. Use our Find Your Shade tool (fastest)
2. Request a Personalized Shade Assistance consultation (1-2 business days)
3. Email us 24/7 directly at support@lawsofnaturecosmetics.com.

What’s the status of my order?

Once you’ve received your shipping confirmation email, click the "Order Status" button to see more information about your delivery. Please note: It may take 24 hours for USPS to update tracking.

 

If you have any questions about the status of your order please reach out to Customer Care.

Can I use a promo code on top of a promotion?

Unfortunately, at this time promotions and discount offers cannot be combined.

How long does it take for my order to be shipped?

Important COVID-19 Update:

 

Effective immediately, due to the Washington, DC executive order requiring the closure of non-essential businesses, please be advised that all orders placed today will be shipped once Laws of Nature Cosmetics is allowed to reopen per Government orders. Additionally, we will not be processing any cancellations, returns, or exchanges until the order is lifted.

 

As COVID-19 continues to impact the U.S. and countries around the globe, Laws of Nature Cosmetics is closely monitoring and implementing protocols issued by local and state officials to ensure we do our part in preventing the spread of the virus.

 

Thank you for your patience and understanding during this time. Please subscribe to our mailing list to stay updated.

 

If you have any questions about this update, please contact us.

How are duties handled for international orders?

We are not responsible for any duty/import/taxes/customs/etc charges you may incur.

What is your return policy?

At Laws of Nature Cosmetics®, we are dedicated to providing clean foundation that our customers love.

 

If for some reason you were not satisfied with your recent order, we will gladly grant you a exchange (equal or lesser value) or issue a full refund (restrictions apply). Shipping/handling fees and sale items are non-refundable.

 

Please note that we can only accept returns for products purchased on our website at lawsofnaturecosmetics.com. We reserve the right to not grant a return based on the condition of the item(s) when returned to us. If you have any questions about the policies above, do not hesitate to reach out to us.

when will my product(s) expire?

If your Laws of Nature Cosmetics product is subjected to excessive heat or cold for short periods of time, it will not impact the product’s efficacy, although it may result in a texture variance. Prolonged exposure may cause a product to spoil or be less effective.

 

We recommend using your Laws of Nature Cosmetics products within 6 months after opening for best product quality. However, each product page provides specific shelf life recommendations.

If you have any additional questions, please contact us.